Image via CrunchBaseChangeWave Research on Wednesday released the results of a new survey conducted between July 19 and 28 of new iPhone 4 owners. The company waited until a few weeks after the handset launched to allow the impact of the device's antenna controversy to set in.
The survey of 213 new iPhone 4 owners found that users claimed to experience fewer dropped calls than those who own an iPhone 3GS. A June 2010 survey of iPhone 3GS owners found that 6.3 percent had experienced dropped calls. But in July, just 5.2 percent of iPhone 4 owners said they had dropped a call.
'Despite all of the issues surrounding the antenna, in actuality iPhone 4 owners reported experiencing fewer dropped calls on the average than iPhone 3GS owners,' said Paul Carton, vice president of research with ChangeWave.
Those numbers are actually different from the data that Apple reported last month at its iPhone 4 press conference. There, Chief Executive Steve Jobs revealed that the iPhone 4 drops slightly more call, at a rate less than one call per 100 greater. Jobs said he believes this is because there were not many cases that fit the new form factor of the iPhone 4 available when the handset launched in June.
Respondents were also very satisfied with Apple's response to the antenna controversy, in which the company will give away free cases to all customers through Sept. 30. Users can select an Apple branded 'Bumper' case, or a number of other third-party options."
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